FAQ – Kuulsaal

FAQ

Is your own cake allowed?

You must not bring your own cake to the Kuulsaal. If you wish, you can order the cake from us.

Could the products in the package be replaced with something?

Meals / drinks in the package cannot be exchanged.

How many people can play the maximum on one lane?

Up to 6 people can play on one lane.

Can I play with my shoes?

Personal bowling shoes are allowed. It is not allowed to play in sports shoes.

Can volcanic candles be placed on the cake?

Volcano candles are prohibited.

Do you have any candles?

Candles can be purchased in Kuulsaal.

Can I use a Stebby ticket bought at Mere pst in Viimsi?

Mere pst. You can’t play with the Stebby ticket you bought in Viimsi and vice versa.

Can I play a weekly watch with a weekend ticket and just pay the difference?

On weekends, you can only play with a weekend Stebby ticket.

Can a bowling gift card be used to pay for the package?

Bowling gift cards cannot be used to pay for the package.

Can I bring my own food / drinks?

It is forbidden to eat your own food / drinks in the Kuulsaal.

Are there separate tracks for children?

At each bowling lane, the player can determine whether or not to use the bumpers.

How long in advance do I have to book a package?

The package reservation should be made no later than 24 hours before the package takes place.

Can I resize the package when I arrive?

If there are free lanes, it is possible to make the package larger. The package cannot be downsized on site.

Is it possible to pay for the package tracks with a Stebby/Sportclub tikets?

You cannot pay for the package with a Stebby/Sportclub ticket.

Why does a Stebby ticket code make a mistake when booking?

When making a purchase, the system asks for a gift card code, these are Kuulsaal gift cards. Stebby codes do not have to be entered into our reservation system, only an ID card needs to be brought with you when playing.

How long can I cancel my reservation in order to receive a refund?

The booking fee will be refunded if you cancel the booking no later than 72 hours before the booking.

Will gift cards be renewed?

Gift cards are not renewable

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